1level Service Desk Agents (work in Barcelona!)

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1level Service Desk Agents (work in Barcelona!)

Notapor marbec » 04 Jun 2014 16:38

For one of our clients, a multinational ICT provider, Manpower is looking for


1level Service Desk Agents


You will be part of an international Team in Barcelona and will be hired directly by our client.


Responsibilities:

- Provide Excellent Customer Support.
- Help clients with IT technical issues.
- Answering incoming customer calls.
- Customer Service via email.
- Ticketing Tool.
- Identify critical issues and escalate to Level 2.


Requirements:

- Fluent English.
- Further language skills like German, French, Polish, Finish, Czech, Swedish, etc.
- Experience in Customer Service environment
- IT interest is a must
- Excellent Communication skills


Offer

- Permanent contract.
- Competitive salary & Benefits.
- International Work Environment.
- Training Provided.
- Stable project & Career opportunities.


Please send your English CV to: martin.beck@manpower.es
marbec
 
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Registrado: 07 Abr 2014 12:52

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